Hyperlinks in automated emails

Gordon_Rothman · ‎Oct 28, 2021

My base has a field formatted for URLs. When I use automation to send the URL for a given record, how do I make that reference a clickable link in the email? It looks like I should be able to do that with Markdown, but I haven’t figured out the details. Thanks in advance!

ScottWorld · ‎Oct 29, 2021

Markdown is different than HTML. It is formatted like this:
[Click on this link to go to Apple’s website](https://www.apple.com)

Airtable supports limited HTML tags. If you’d like to use full HTML tags in your email, I would highly recommend using Make’s advanced automations and integrations for Airtable.

All of Make’s email modules support full HTML.

If you’ve never used Make before, I’ve assembled a bunch of Make training resources in this thread.

For example, here is how you would instantly trigger a Make automation from Airtable by using a custom webhook.

I also give live demonstrations of how to use Make in many of my Airtable podcast appearances here.

For example, in this video, I show how to work with Airtable attachment arrays in Make.

.Hope this helps!

— ScottWorld, Expert Airtable Consultant

See Solution in Thread

kuovonne · ‎Oct 28, 2021

Welcome to the Airtable community!

Look at the support page for Markdown in Airtable.

The syntax for a markdown link is

[text to display](https://my.url.com)

Gordon_Rothman · ‎Oct 28, 2021

Hi Kuovonne. I’m sorry, I don’t understand. I don’t have a static URL; I want my email automation to use whatever URL is in the URL field for a given record and send that as a hyperlink in the email. How do I apply this, please?

kuovonne · ‎Oct 28, 2021

When you compose your email in the automation, include the field with the url inside the parentheses for the url.

Gordon_Rothman · ‎Oct 28, 2021

thanks! I’ll give that a shot

Gordon_Rothman · ‎Oct 28, 2021

Thanks again for your help. The URL appears, but it’s not as a hyperlink; just as text.

ScottWorld · ‎Oct 28, 2021

If I just insert the field into the email (no markdown at all), it always shows up as a clickable link on my receiving end. However, it’s possible that this is a result of my different email clients (Apple Mail, Gmail app for iOS) interpreting the URL and turning it into a link, so this might not actually be the solution. What email client are you using for receiving?

kuovonne · ‎Oct 28, 2021

Try sharing some screen shots of your automation configuration, your record data, and what the email preview looks like.

Be sure to retest each each step of the automation, including the trigger.

Gordon_Rothman · ‎Oct 28, 2021

I’m receiving on MS Outlook

Gordon_Rothman · ‎Oct 29, 2021

These should be snapshots of the Automation Action field, the URL field in the base, and the email received when triggered. I tried it with and without the Markdown syntax. Thanks for your help!