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Info missing in email digest automation

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Susan_Lanier
6 - Interface Innovator
6 - Interface Innovator

I have an automation that sends out a digest of all overdue tasks to my team on a twice-weekly basis. This has worked out great for the past 6 months or so, but now names are not appearing in the "assigned to" field. 

I've tested out all steps of this automation and user names appear correctly at the "find records" test phase, but when populating into the grid below w/in the email, it shows up blank (see below screenshot). 

Anyone have any ideas about what's going on?

Screenshot 2024-01-18 at 4.32.40 PM.png

I guess one work around is that individuals each get an email that only shows tasks assigned to them but that's not great either since we like to have team visibility across tasks. 

2 Replies 2
Alexey_Gusev
12 - Earth
12 - Earth

Hello,
It seems like the similar question added by @Christian_Cook. Did anybody change the type of 'Assigned to' field? (I guess to the multi-select)
Briefly searching, I found a quick workaround to use formula with {Field Name} to send comma-separated values without colors. I hope somebody knows better solution.

It has always been a multi select, and previously worked just fine.