Help

My Automation wont turn on even though test works

Topic Labels: Automations
5876 12
cancel
Showing results for 
Search instead for 
Did you mean: 
Alex_Doucette
4 - Data Explorer
4 - Data Explorer

I have an automation that won’t turn on despite working correctly the last few days. It’s set to create a record when a row is added to a google sheet. Both the trigger and action pass their test, yet the automation won’t turn on. What could I possibly be missing?

12 Replies 12
Thais_Sakashita
4 - Data Explorer
4 - Data Explorer

@Alex_Doucette Did you have any success with this automation? I’m trying the same but nothing seems to work.
I turn the automation on but instantly it turns off.
Captura de tela 2022-10-03 185607

Welcome to the community, @Thais_Sakashita! :grinning_face_with_big_eyes: Here are a couple of things to try:

  • Restart your browser. If it’s been left open for a long time, there could be memory hiccups that affect Airtable’s performance (I’ve seen this firsthand, which is one of the reasons why I power my system down every night).
  • Recreate that setup in a new automation. Even more rarely, Airtable will “flake out” with an automation, and the only way to salvage it is to start from scratch. You could also try duplicating that automation and see if the duplicate behaves, but there’s a chance that whatever issue is preventing you from activating it might carry over to the duplicate. A fresh start is the safest way to ensure a truly clean slate.
TKieboom
4 - Data Explorer
4 - Data Explorer

I have the same issue. None of the trouble shooting has worked. I think @Andrew_Petrus might have highlighted the right issue, I'm using a google sheet in a shared drive. Will that be available soon? The sheet needs to be saved in a shared drive, and not in my personal drive.