I am confused on Airtable notifications.
What I want:
Setup custom automation so that when certain status' change, then a notification can be sent to user(s). The notification should come through in AirTable notifications first and foremost, and email as secondary.
What I am getting:
Automation sends email to user, but no internal notification in AirTable.
This seems backwards? I want to avoid having to check multiple systems and missing notifications until a user leaves AirTable and goes to check their email. then they have to click each email notification to jump into each separate task/project for followup. Why doesn't the system generate a in-system notification as well as the email? or provide an option for this in the automation actions?
Currently users are processing any "@" notifications within AT, then having to close out and go to email to find the remaining notifications. However this also has the "@" emails that they already reviewed. So its a mixed bag review of "did I review/respond to this or is this a new one."