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Mar 13, 2024 05:24 AM - edited Mar 13, 2024 06:54 AM
Hello, as of this morning, any PDFs that I attach via the Make integration will no longer open in a preview window, but instead tries to download a file without an extension. This Make scenario has been running for months without issue, with hundreds of PDFs attached in the manner per day - all being able to open up in Airtable without an issue. But as of this morning, nothing added today will open properly. Any attachments added yesterday still open fine. Any ideas what is happening here?
Edit - apparently this is only happening on this specific Base. If I run a Make scenario to add an attachment to a different Base - it attaches fine and opens normally. But then if I change it to attach to my primary Base, the same download issue occurs. I need to get it back to working normally on this primary Base.
This is what I have determined so far:
1. Only is affecting my primary base
2. If I manually attached a PDF via airtable, it opens up in preview normally. The issue is only occuring with PDFs that are attached via API.
3. The PDF itself is attaching because if I click the download icon, the pdf downloads properly and can be opened just fine. The problem is that the preview in Airtable does not work and instead forces download of a file taking a form similar to "J-KL6kryNjPm5j3K8KhV7zKiqyyENOF-Slg_Dd8ThC8" without an extension.
The ability to preview these PDFs is mission critical to my workflow, so I do need to get this figured out.
Mar 13, 2024 09:58 AM
Yes!!
Mar 13, 2024 09:58 AM
Experiencing the same through Make / PDF.co
Mar 13, 2024 10:00 AM
Hey, at least you got a reply! I sent my email about 4 hours ago to no response. My workflow is pretty much paralyzed until this is resolved.
Mar 13, 2024 11:37 AM
On my end, it looks like we apparently cannot add attachments via API at all now. I realize that they are probably working on it, but shouldn't these types of changes occur in a staging environment or something until ready..
Mar 13, 2024 11:59 AM
Just received this from Airtable support:
Mar 13, 2024 12:32 PM
Just had two different pdfs imported via API (Make) and they are working.
Previously imported docs are still not opening within Airtable.
Mar 13, 2024 12:34 PM
Sounds like progress. I just tried and still cannot attach PDFs via API at all.
Mar 13, 2024 02:10 PM
This issue seems fixed, at least in my cases where it previously didn't work
Mar 13, 2024 02:37 PM
Unfortunately, no progress on my end...
Mar 13, 2024 02:38 PM - edited Mar 13, 2024 02:38 PM
@Justin_E Argh, sorry to hear!