Hello everyone!
I hope that someone can assist me in this.
So I've made 2 tables: One with tickets from Zendesk (synced through Airtable) and one with issues reported from customers.
Let's say that we have Issue A and 5 tickets associated with this issue.
I've linked Issue A with Records from the first table so that I am able to "attach" Records to the issue Record (issue A). However the overview in the selection window is not very good since not a lot of information is available due to lack of space. And it's not possible to search by ticket tags fx.
Therefore I want to do it the other way around by selecting the relevant tickets form table 1 and send them to the Issue A Record in table 2.
Isn't that possible?