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[eyal]

We had Twilio automation running perfectly sending sms to a phone field on every new record added to a base.

Today the automation started failing noting "Twilio reported an error while processing this action: An unexpected error occurred, please retry or contact Airtable support."

When looking in the Twilio console I don't see related errors in the error log.

Attached is a screenshot from the automations run history.

I am new to airtable, and not sure if there's some better way to report such cases. Would highly appreciate your help! 🙂

[Juliana · Accepted solution]

Hi there! It sounds like this error may have been due to site instability with this particular integration that has since been resolved. Let us know if you're still experiencing any issues here; we'd be glad to dig further into this!