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Re: Unable to get email from email trigger from closed database

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V11
5 - Automation Enthusiast
5 - Automation Enthusiast

I am unable to send email when base is closed
while on testing automation it sends mail
thanks for your help

7 Replies 7

Did you turn the Automation on? What’s the trigger you set for the automation?

V11
5 - Automation Enthusiast
5 - Automation Enthusiast

Dear Ms. Kamille Parks,

Thanks a lot to extend helping hand

I am trying to use AT to test auto reminder with simple triggers available on

1.their website – Daily Reminder Mail

https://support.airtable.com/hc/en-us/articles/360059480513-How-to-create-a-simple-reminder

2.on on2air website – Every Hour

https://on2air.com/resources/set-your-airtable-automations-on-a-recurring-schedule/

kindly note , i have checked and

Automation is – ON-

Trigger is date/time as suggested
by both above links

I have made up two different tables and
its respective automation

When i test automation mail do fires

But once i closed and wait for mail

Unable to get any mail

Kindly help me to start off with this

Useful feature ,

i can also share my base if needed

As this just one test record file

Thanks

MR.VIPUL D. JHAVERI

MUMBAI

INDIA

It would help if you provided a screenshot.

V11
5 - Automation Enthusiast
5 - Automation Enthusiast

PFA SCREENSHOT FOR
DAILY EMAIL REMINDER AUTOMATION

Thanks

HOURLY REMINDER AUTOMATION.png

V11
5 - Automation Enthusiast
5 - Automation Enthusiast

HOURLY EMAIL AUTOMATION
THIS SCREEN SHOT IS FOR HOURLY TRIGGER EARLIER WAS FOR DAILY TRIGGER
SORRY FOR OVERLAP

V11
5 - Automation Enthusiast
5 - Automation Enthusiast

Dear Ms. Kamille & friends

glad to inform with valuable guidance from support team - Gwen,
I could start scheduled email even for closed base
tip to note
1.trigger to select - newly available - At a scheduled time automation
2.action -1 - find record - so we can use data set field in email customization
3.action - 2 - to send email
and thats it,
simple and easy steps for every one to best use this advanced feature effectively and immediately
well made Team AIR TABLE -
Thanks

V11
5 - Automation Enthusiast
5 - Automation Enthusiast

Dear Experts

need guidance for “at a scheduled time automation”
while test run on signle record worked as expected with sending one email
on trying to send reminder to 3 teammates - i created 3 records but only one email
got created which is sum of all 3 records id and subject and body into one email
for the time being 3 diff automation created with action -1 find record diff as team type identified but i am sure there will be simple alternate to send record wise email
find record action 1 was earlier marked as track = [y] and now track=a or track =b or track = c
is made up
kindly share your experience and logics to overcome this multiple automation and each
record to send its own email
thanks