Update record 'Received invalid inputs.'

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4 - Data Explorer
4 - Data Explorer

There are two tables and two automations involved in a workflow.

1. When a record enters a view in the first table(the sync table), it will be updated in the second table (1st image)

2. When a record is updated in first table(the sync table), it will be updated in the second table (2nd image)

Both automations find a record where Ticket No. contains ID


An issue is there is an error from both automations (see an image below). The record is found by mapping Ticket No. with ID, but not updating.


However, many of records are run successfully with the automations (meaning most of the records are found and update to the second table). Only few records can be found but not updating (failed to run). They continue to fail even the first table keep updating.


I would like to know what causes 'Received invalid inputs' in these fail cases, so I can find solution to fix with the fail one.





1 Reply 1
6 - Interface Innovator
6 - Interface Innovator

Hi Rosarin,

It appears to be failing when your list is returning more than one record. I believe you need to put your Update Record action into a Repeating Group: 

Screenshot 2023-10-13 at 09.36.53.png

As far as I know, it does however mean you can't use the conditional logic, although you could put that as a condition in your Find action instead.