Anonymous survey results when I created a customer URL with name

[Jason_Nash1]

I have created a custom URL for a survey using the prefilled forms extention but when the results come back they are anonymus. The URL has the name missing and am at a loss at to why this is or what to do to try and fix it…

[kuovonne]

Jason_Nash1:

but not linking when it filled in

The email is going into a single line text field. It is not a linked record field. You need some other mechanism to create the link, such as an automation that runs when the form is submitted.

[Jason_Nash1]

but I don’t see why that is not linked because of that. i have raised a support ticket

[TheTimeSavingCo]

Hmm, I think kuovonne’s point is that the field you’re prefilling in the form is a Single line text field type

Whereas, in the screenshot you provided, it looks like the field you want filled (highlighted) is a Linked field type

And so you would need to either manually, or using an automation, paste the value in the Single line text field that contains the email address into the linked field after the form submission

[Korey_Ngo]

@Jason_Nash1 Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you Fk you

[Jason_Nash1]

But how can I do that if the form does not incude the email on return?

[kuovonne]

Jason_Nash1:

the form does not incude the email on return

When we click the link you provided, it looks like the email is being filled in on the form. Are you seeing something different?

Unless the user deletes his email address, the email is being saved to the new record. It just might be saved to a different field from what you expect. Try looking at the form configuration to see if you changes the display name of the field in the form. You can also try showing all fiends in the view and searching for the email address.

[Jason_Nash1]

Hi, Looks like my anonymous survey question has been closed. So will try to reply this way.
Correct the form is being filled in with all of the details like this Weekly Session feedback
I used the prefilled form extension to create the code that part all seems to be working but when the form is returned the fields are not completed and the record is orphaned

[Jason_Nash1]

Uploading: image.png…

You can see from this that the record is not the same… but I don’t understand how its possible to fix this because the calculated field cant be added to the form as a hidden record as it a formula and you cant add a formula to the forms.

[Sanlly06]

 Now u can do it