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Re: Bug long text field Android tab

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Achiquitos
5 - Automation Enthusiast
5 - Automation Enthusiast

Hello,

I'm experiencing a bug with some of my clients using Airtable on Android tablets. They need to update a "long text field," but they can't type in the field, even though it's configured as editable in the interface designer. It works fine on iPhones and Android phones, and everything else in the interface functions correctly, except for the long text field on Android tablets.

Do you have any idea what might be causing this issue?

 

3 Replies 3

May want to open a support ticket with Airtable directly!

Matt_Jastremski
6 - Interface Innovator
6 - Interface Innovator

I've run into similar problems when trying to edit rich text fields on mobile that become editable when rich text is turned off for a long text field. If you have rich text turned on, and you can live without it for this use case, try turning it off?

I tried this solution, and it allows people using the interface to write from their Android tablet. However, as soon as I click enter, the value is not retained; it's as if nothing had been written in the field.