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Re: Interface-only collaborators receiving "Cannot access this data" on some Interface pag

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wooti
6 - Interface Innovator
6 - Interface Innovator

Hi there

As in the title, the error "Cannot access this data" has started appearing on some Interface pages.

I have base access and am not seeing this issue. The issue has only occurred for collaborators with Interface-only access.

It's happening on Interface pages that were created as Lists and Grids.

Duplicating the page with issues fixes the issue. 

1 Reply 1
Glen_Bayless
6 - Interface Innovator
6 - Interface Innovator

I've seen situations like this a few times over the past year that I've used Airtable because I also only have interface only collaboraters.
If you can replicate it, open a ticket with support and they will want access and will look into it.

Each time it took too long and I ended up doing what you did which is duplicate/delete recreate the interface to solve the issue but they did get back to me eventually stating they found/resolved the problem.