I'm a new owner to my company's workspace and I'm trying to understand the billing.
We get charged annually in May for all the users, and then we get subsequent monthly invoices that say:
- Remaining time on 10 × Team Annual after 02 Jul 2024 (a positive $ amount)
- Unused time on 9 × Team Annual after 02 Jul 2024 (a negative $ amount)
What does this mean and how is the dollar amount calculated? I would think we should just have to pay the yearly amount unless there are hidden add-ons I'm not aware of.
