Database backup

[Admin_I-P-K]

Hi,
I had multiple databases on my username. I have used another account for an extended period. Now upon logging back in, I can only find a “virgin” account with only a few sample databases as if the account was set up afresh. All my databases have disappeared. I’m logging in with the correct ID/ password (I get in without any troubles) and I have never deleted my databases. Where are they and how can I get them back?

[Bill_French]

This is one of those cases where you should probably contact Airtable support.