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Billing Question - Upgrading to Business Plan

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Valentino_Escal
7 - App Architect
7 - App Architect

So I have still not heard back from Customer Support with my question regarding upgrading to a Business Plan. It's quite frustrating as it's an honest question on how to transition to the Business Plan from the Pro Plan. I have a client that just paid for an annual subscription around month prior to the announcement of the restructuring of Airtable plans. So in essence, there would be around 9ish months remaining on their Pro Plan.

I want to know if anyone has upgraded from the Pro Plan to the Business Plan and already had money remaining on an annual subscription. More specifically transitioning from one annual subscription to a new one.

If YES, how did you transition from the Pro Plan to the Business Plan?

Thanks in advance! 👌

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