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Re: Concerns about storing drivers license information in airtable?

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JeffJohnVol
7 - App Architect
7 - App Architect

I'm creating an airtable base to store member information of a makerspace. We store basic info like name, address, email and phone number. We also take their state id and record the number, in the event they do something bad like steal from our makerspace or other types of bad behavior. Note, we've never had to use this information, but oftentimes knowing that we have it is a good deterrent (I'm not going to argue that point here).

My concern is that some might worry about PII on this database and the risk of identity theft. I know airtable uses encryption going back and forth (according to my googles), but how safe is that really?  I will need to defend us doing this as some of my board members are super sensitive to any risk. Also, I suppose it might be able to be encrypted on the table, if we have a way to unjumble it later.  And.... I realize that the other stuff, name, address etc is also PII, but apparently the ID is what is freaking some of the people out.

Thoughts?

Jeff Johnson
President, ChattLab Makerspace
1 Reply 1

I'd suggest opening a support ticket about this?  It wouldn't surprise me if Airtable already had some sort of boilerplate that they can provide you to give to the board members, you know what I mean?

You're also probably already aware of this, but Airtable has some documentation on their security that you can find in the following link and they mention Enterprise having the option of being HIPAA compliant: https://support.airtable.com/docs/airtable-security-practices