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‎Apr 24, 2023 07:46 AM
On April 4 my entire base disappeared. We had been using this to track our inventory for the entire business since October of 2021. I immediately contacted support and have still not heard back. It has been 3 weeks. This data was extremely critical for our business because it tracked all of our inventory. I am hoping that the support team will be able to recover the data. This happened to occur at the same time that Airtable released changes to their user interface, so I am not sure if that is related. Please help!
Hopefully Airtable can access a "snapshot" but I am not able to see them because they are accessed within the base, which is gone.
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‎Apr 27, 2023 09:54 AM
Hi Axel—I've sent an email via Support with further details. I'll keep an eye out for your reply in that thread!
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‎Oct 02, 2023 10:47 AM
have you got any resolution to your disappearance database?
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