How to get rid of the "Getting started" popup?

[Pierre_Savard]

[WilliamPorter]

Hmm. I haven’t seen that for a while. I just created a new base in one of my accounts. The version of that panel that I see looks different from yours, which is odd, because I’m using the web app. Would assume everybody sees the same thing. What I see is pasted below.

Anyway, I just clicked the little x button (upper right corner) to make it go away and it went away. Your screenshot has a disclosure triangle like a v rather than an x, but have you tried clicking that?

p.s. By the way, welcome to the Airtable Community! I don’t know whether MY response is helpful but you’ll find the best help in the world here.

[Pierre_Savard]

Hello sir. Yes I clicked the disclosure triangle. But it only shrinks the popup window to a single line. And the popup keeps coming back again and again to its full size, which is very annoying. But since your panel is different than the one I get, I’ll try accessing Airtable through Chrome instead of Edge, just in case. Thanks for your help.

[WilliamPorter]

Odd. I was using Edge (Chromium) in Windows 11 when I took my screenshot. Just tested in Vivaldi and Firefox as well and see the same thing.

What OS are you using (name and version)? Or are you using an interesting, unusual browser?

[Pierre_Savard]

Simply Edge in Windows 10. But finally, the browser won’t matter. I got a feedback from Airtable support team: the popup I get keeps showing the first 5 days after an Airtable account creation. And I guess I will get your popup, which can be dismissed, after these 5 loooong days. I’ll simply wait.

Thanks for your help.

[WilliamPorter]

Ah, I see. Thanks for getting back on this.

I decided to sign up for a new trial account myself just to see what the process looks like these days. (Good for me to know, as I’m sending clients to Airtable.) I did find the exact panel or popup you showed in your OP.

I have to add that I found the process of getting from creating my credentials to reaching the Airtable workspace to be really annoying. I understand that they’re trying to take people by the hand and get them working in Airtable without falling on their faces. Totally understand that. But gosh, there need to be more “Skip for now” buttons in all those officious “Let us make it easy for you!” dialogs.

I’ll have to warn my users about this. Thanks for your post.

[Vivid-Squid]

@Pierre_Savard it is quite annoying for seasoned users. The only way I was able to get rid of the pop up permanently was to complete all of the tutorial steps.

[Pierre_Savard]

I’m helping a small team of 4 to get going with Airtable. I had to go through the whole “Skip for now” process 4 times. And for the last 2 times, there was NO “Skip for now” on the last page of the account creation process, only something like a “Get started” link. Luckily for me, I managed to skip the “Get started” process by clicking on the back arrow (previous page) of my browser.

Thanks for your thougths and comments.

[Pierre_Savard]

Thanks. I’ll try your solution if I’m not able to get rid of the “Get started” popup 5 days after the accounts creation.

[Vivid-Squid]

It is possible that the dialog will remain until the user has completed the tutorial steps. This includes creating views, and fields and whatnot.