I have set up a view and I’d like to be updated whenever there is an update to that view in Airtable. That means, when someone does @me in a record, I’d like to be notified in slack. Unfortunately, the slack integration does not seem to trigger any notification when there is a comment added to a record. What gives?
Upvote as well. I need a way to keep track of the comments I make to make sure my employees have responded/acted on them. Looked into all the outside integrations but don’t see a way to trigger on a comment.
+1 on this. I imagine pushing the notifications straight from Airtable to Slack could get kinda hairy for Airtable to implement. There are too many variables there. However, if we could get a Zapier trigger for comments (mentions or not), that would allow us to implement it in 1000 different ways. Airtable is not our primary communication tool. I can’t see it ever being that, but conversations get split between Airtable and Slack all the time, because life. However, if we could have a general comment trigger a Zap, we could tell the Zap which Slack channel to notify. If it mentions someone we could have the Zap mention them.
Project A has a linked record table for tasks. Project A has a field for ‘slack channel’. The linked tasks pull in the slack channel value automatically. Someone comments on a task which triggers a Zap to send the comment to the appropriate Slack channel. All we need is the comment trigger. Seems super simple.
+1 to the feature request!
Also, a suggestion for a hacky workaround (that I have implemented, and works ok). Basically, don’t use the comments section of the airtable records at all. Instead, do all commenting in a dedicated slack thread per record. Here’s what I did to make that work:
This has an interesting beneficial side effect, which is that you can easily add zapier automations to @ people in the thread for other changes to the record. For example, whenever the members field of a record changes, you can @ all members. (or the new members, if you’re extra fancy) You could potentially implement @'ing in other fields of the record as well. (e.g. if you had a checklist field and wanted to mention people on items, you could parse out the slack names using a custom zapier script, and @ those folks in the thread)
This general solution does require extra fields in the table, but the upside is that you don’t have to set it up for each person’s email.
+1 to upvote this feature. So used to having it with Wrike, Trello, and other apps. We communicate in Slack and since you also can not create a Comments view in AirTable to make it easy to find new ones, this would be a great way to keep communications organized by project. I hope they add this soon.