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Push Comments to Slack?

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Gene_Sigalov
5 - Automation Enthusiast
5 - Automation Enthusiast

I have set up a view and I’d like to be updated whenever there is an update to that view in Airtable. That means, when someone does @me in a record, I’d like to be notified in slack. Unfortunately, the slack integration does not seem to trigger any notification when there is a comment added to a record. What gives?

33 Replies 33
sarah_chamberli
5 - Automation Enthusiast
5 - Automation Enthusiast

Upvote as well. I need a way to keep track of the comments I make to make sure my employees have responded/acted on them. Looked into all the outside integrations but don’t see a way to trigger on a comment.

Jake_Strich
4 - Data Explorer
4 - Data Explorer

+3 on this feature request. Right now I don’t see any triggers available for when someone is @mentioned. This would be huge if we could incorporate this into AT automations.

Josh_Friedman
4 - Data Explorer
4 - Data Explorer

+4 here. first request for a seemingly basic feature in 11/17.

Jeremy_LaDuke
4 - Data Explorer
4 - Data Explorer

+1 on this. I imagine pushing the notifications straight from Airtable to Slack could get kinda hairy for Airtable to implement. There are too many variables there. However, if we could get a Zapier trigger for comments (mentions or not), that would allow us to implement it in 1000 different ways. Airtable is not our primary communication tool. I can’t see it ever being that, but conversations get split between Airtable and Slack all the time, because life. However, if we could have a general comment trigger a Zap, we could tell the Zap which Slack channel to notify. If it mentions someone we could have the Zap mention them.

Example:
Project A has a linked record table for tasks. Project A has a field for ‘slack channel’. The linked tasks pull in the slack channel value automatically. Someone comments on a task which triggers a Zap to send the comment to the appropriate Slack channel. All we need is the comment trigger. Seems super simple.

Theo_Michel
6 - Interface Innovator
6 - Interface Innovator

+1 to the feature request!

Also, a suggestion for a hacky workaround (that I have implemented, and works ok). Basically, don’t use the comments section of the airtable records at all. Instead, do all commenting in a dedicated slack thread per record. Here’s what I did to make that work:

  • any time a record is created, use zapier to automatically create a slack thread for the record, and place a link to that thread in a prominent field in the record. For fun, I also @ the creator of the record within the thread, and include a link back to the record. All these slack threads are in a single “airtable slack threads” channel.
  • require (by policy) that all commenting happen in the slack thread. (people click the link, have the conversation in slack)

This has an interesting beneficial side effect, which is that you can easily add zapier automations to @ people in the thread for other changes to the record. For example, whenever the members field of a record changes, you can @ all members. (or the new members, if you’re extra fancy) You could potentially implement @'ing in other fields of the record as well. (e.g. if you had a checklist field and wanted to mention people on items, you could parse out the slack names using a custom zapier script, and @ those folks in the thread)

This general solution does require extra fields in the table, but the upside is that you don’t have to set it up for each person’s email.

+1 to upvote this feature. So used to having it with Wrike, Trello, and other apps. We communicate in Slack and since you also can not create a Comments view in AirTable to make it easy to find new ones, this would be a great way to keep communications organized by project. I hope they add this soon.

Sean_Tubridy
5 - Automation Enthusiast
5 - Automation Enthusiast

+100 for this feature. It’s pretty basic functionality for all project management systems and since a lot of people use Airtable as a project management system, it’s almost essential to have it. Having conversations happen in Airtable and Slack is a mess for us.

Cassie_Gatton
5 - Automation Enthusiast
5 - Automation Enthusiast

Begging for this. It’s one of the only things preventing our whole company from using Airtable as our main PM tool.

Victor_Vorski
4 - Data Explorer
4 - Data Explorer

+1 seems like a no-brainer…

Sandrine_Coosem
5 - Automation Enthusiast
5 - Automation Enthusiast

+1; I often miss notifications in AirTable (I get way too many) and in Slack, I’d be able to mark them as checked or set myself a reminder to check on a specific comment later.