Apr 12, 2020 05:41 AM
I am trying to track how the user interacts with Airtable on my website.
Problem: Since Airtable it is embedded in an iframe on the website, neither google analytics or full story can track how the user is using it.
Do you now any integration or way to record or track the usage of Airtable, to see how people interact with it?
Thanks!
Apr 12, 2020 10:16 AM
Hey there!
It’s a great question, and there are actually a tonne of ways you can do this. But I think there are two core elements you are looking at:
Views: You should be able to get this through Google Analytics
Clicks: This is where it comes down to personal preference. But you can use quite a few services like Bit.ly, TinyURL, Goo.gl, link.co etc - I’d recommend wrapping your links in one of these services, so you can then track what people are clicking on when they interact with your widget.
If you want to track more than this (heatmapping for example) then you would need to build something custom.
Hope this helps
Apr 12, 2020 11:34 AM
I think this is the realm of cross-domain analytics. And I believe it requires some deep scripting in the web client to help Google Analytics see the events and actions that occur inside the iFrame.