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workspace vanished after Support supposedly upgraded my account

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Jon_Schull
4 - Data Explorer
4 - Data Explorer

Last week,  Airtable support sent me an email saying that (as I had requested) they updated a workspace to  the team plan.

But in fact the workspace is now missing and none of my workspaces are upgraded.

I have not gotten a response from support in days.

Needless to say, I'm extremely frusrtrated.

How do I get out of this?

 

 

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