Nov 15, 2023 08:14 AM
Nov 21, 2023 05:57 AM
@egg: Great that you have asked Airtable about this. Absolutely perfect.
Yes, we definitely need to ensure that the 'cookie consent' is asked only once. However, it is a problem that 'cookies' need to be accepted on 'embedded forms' at all. We have set up 'cookie consent' for our entire site, which users accept. Therefore, this does not work for us at all and is an annoyance for users.
Nov 21, 2023 01:49 PM
I'm wondering if this is ironically counter to GDPR policy: if a user clicks 'reject all' cookies as they are intended to be able to do, presenting them with the cookie option immediately after reloading surely constitute breaking the regulation as they have already explicitly told you they don't accept your tracking.
I'm concluding this must therefore be a bug as there's no way it can be intentional.
Nov 22, 2023 09:09 AM
This is indeed the case and they breach the GDPR by doing so.
I have warned them that I am going to tell the GDPR governance in Bruxelles and Paris if they do not do anything about it asap.
Nov 22, 2023 09:28 AM - edited Nov 22, 2023 09:41 AM
When you reject cookies in the `ico.org.uk` - it respects it and doesn't ask again, unlike the present Airtable implementation of the cookie banner.
https://cln.sh/cBFwYyP9F4gVKrhbcXcx
[edited for clarity - the point I wanted to make was the Airtable cookie banner should respect your choice]
Nov 22, 2023 09:31 AM
No it does not each time I reject it, it loads the same popup once again when I refresh my page
Nov 22, 2023 10:59 PM
Hi @WillC ! Thanks so much for your comment. wrote back to support with this gdpr info and they just replied:
"Thank you for bringing this to our attention. We are forwarding this context to our Legal team. In full transparency, due to the company holiday/Thanksgiving, our team will be out of the office through the end of this week. I will be sure to follow up with our team when they are back in the office on Monday (11/27) and to follow up with you when I have more information from them. "
Will keep you up to date when i have nore news
Nov 22, 2023 11:11 PM - edited Nov 22, 2023 11:12 PM
Thanks a lot I have done the same.
If nothing moves we would act as a collective to start a class action against Airtable stipulating how they violate the EU GDPR with this new popup on embed views that you just cannot close even if you don't accept it or accept it! I already know who I could reach out to if nothing is done.
(and this without talking about how they totally disrespect their paying customers who are using their embed views on a daily basis by implementing this cookie popup that you cannot close either you accept it or not...).
Nov 22, 2023 11:12 PM
Great work. I also have an open ticket with enterprise support so hopefully they are starting to take notice.
Nov 23, 2023 07:16 AM
Just to add fuel to the fire, this is a disaster for me too, I have hundreds of embeds in a large ebook written in Notion. Notion renders a standard share link, not the embed code, in case that matters. Anyway, it's broken now, everywhere I look I have stupid cookie banners popping out at me on every page. How is it possible that this got past testing and to be honest I'm a bit shocked that the airtable team just went on holiday, when they've shipped such a serious bug, affecting thousands of their users. I'm not really sure why cookies are needed in embeds anyway, we don't want any information preserved after a page refresh
Nov 23, 2023 08:23 AM
I completely agree. I've heavily relied on a combination of form embeds and view embeds for our entire setup. This totally downgrades our setup and we have already seen an almost 90% drop in signups on our CTA forms on our website on our mobile version after this update. I would be extremely sad to have to seek an alternative to Airtable, but it might become a reality soon. I genuinely hope that Airtable take all of us seriously on this matter.