annikahubert - profile

annikahubert · Jul 31, 2023

Hi CommunityI am using the Zendesk sync and have realised that I am only getting the first comment on a ticket and follow-up comments are not coming through.Can anyone point me to documentation that explains how Airtable connects to ZD?I am assuming ...

annikahubert · Apr 03, 2024

I have also posted this on hereI have fudged this by duplicating interface views for each tab/record view I want and then using buttons that navigate to a URL in the record. I then use a formula to calculate the URL using the page ID shown in the URL...

annikahubert · Apr 03, 2024

I have fudged this by duplicating interface views for each tab/record view I want and then using buttons that navigate to a URL in the record. I then use a formula to calculate the URL using the page ID shown in the URL. This works ok-ish but only in...

annikahubert · Apr 03, 2024

I need this. I would love a free read-only role or commenter role (at a significantly reduced cost - e.g. $1). I could do so much more in my organisation to push AT into other areas (which would increase paid seats) but I struggle to show value in so...

annikahubert · Apr 03, 2024

I agree. I would like to be able to choose from a number of different tables to include on my timeline, similar to how Lists works. In our use case, we have initiatives, epics and tasks and I would love to be able to see all these on a single timelin...

annikahubert · Jul 18, 2023

I had a meeting with Philip, the PM for interfaces this morning and provided my feedback. I showed him and a few other AT people (UX, engineering etc) how I am using interfaces and why the changes do not work for me. (I was able to create a record de...

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Zendesk Sync - how to include all ticket comments?

Re: Interface - tabs within a record

Re: Split the interfaces into several tabs

Re: Show an interface without airtable account.

Re: Enable selection of multiple elements/records in Timeline view

Re: 2023-07-11 NEW Record Detail Layout Feature Set