Apr 24, 2023 01:10 PM - edited Apr 24, 2023 04:20 PM
Edit:
Airtable response:
Our engineering team has successfully deployed a fix for this issue (which arose from a recent update to our code) and any automations referencing an attachment should now run as expected without error.
It's working again. Thank you all.
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Hello.
I've been using the Send Email action in automations for more than a year. Always worked great. In the Send Email action, in the Attachments section (Bottom) I selected the column that contained the file, and that file was attached in the email.
3 days ago, my automation worked fine. But today, when the automation triggered, there was a problem (An attachment url is disallowed):
I already turned off and on the automation, changed the trigger, changed pdf file for jpg, and always the same error.
I tried the automation with records that already triggered a few days ago and worked fine (My trigger is a Single select column, so, to trigger it again, I deleted the value in the single select field, and select it again). Same problem.
I already wrote to Airtable Support, but I wanted to write here too, because it is a very important feature in my workflow, and maybe one of you can help me find a solution or a workaround.
Thank you very much for your help.
Solved! Go to Solution.
Jun 08, 2023 02:40 AM
I've just noticed immediately after posting that the URL field looks different now.
Working version:
Broken version
I fear this has to do with this whole attachment change which is currently the bane of my existence, but I am alas a busy bicycle mechanic, not a developer so I really struggle to understand EXACTLY what the changes really mean, I just have to spend a couple days a month making workarounds!
Jun 08, 2023 03:28 AM
Difficult to test fully at the moment, but after creating (ANOTHER) view, and (ANOTHER) formula, I seem to have my system back, - Thanks all, and support - for input and hope this helps anyone tearing their hair out (even after reading other posts)
Jun 12, 2023 02:46 AM
Jun 12, 2023 03:03 AM
It could be a matter of simply re-creating the automation.
Jun 18, 2023 02:39 AM
I still have this issue... only when somebody submit the form. Direct from base it's no problem to send email with attachments.
Jun 21, 2023 04:24 PM
I have been having issues with this lately as well. An automation that has been working for months just started giving the same error message. I reached out to support but no one has responded.
It seems that the issue was fixed for a day last week, and then today it started giving the same error message again. It's even worse this time because any trigger I have tried has failed (whereas we would always find a workaround previously).
I have tried deleting and re-creating the automation but no luck. Please fix!
Jun 22, 2023 12:41 PM
I also have 1 automation (out of hundreds) that has been failing with the “attachment url disallowed” error again for the last week or so. Luckily, it is a somewhat irrelevant automation for our operations, so I actually just removed the attachments for now. The only thing I can think that is different than any other automations is that the attached file is usually a phone-captured image, so it is decently large. But I have other automations where it emails up to 25mb files so I don’t think that’s the problem.
Anyways, I’m just lucky it is one not-important automation, but the issue seems to persist. Hopefully support gets back to you.
Jun 26, 2023 09:31 AM
The problem is absolutely not solved !
"An attachment url is disallowed" error blocks all my email automations,
please help
Jun 27, 2023 05:56 AM
Same problem here! Anyone can help, please?
Jun 28, 2023 07:00 AM
I'm also still receiving this error message on a very important automation. It seems like a delay/wait action would resolve the issue. Airtable team- are you still working on this?