I am setting up an automated email to let an external team know there is now work for them in their system. I can get the email to send based on the trigger event. My issue is with adding dynamic fields. When I click the blue plus in the message or subject line, My automation screen goes blank. Don’t get any drop downs to select fields.
Am I missing a system update or is there something else going on I need to look at?
I do not know - I’m simply wondering if you have found a browser-related issue. My tests were in Chrome (Mac Catalina) - wondering what yours was in.
Given that you are seeing something others are not, it’s probably a good idea to loop in support with a direct support request (email@example.com).