Re: Duplicate Automations due to same Data

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5 - Automation Enthusiast
5 - Automation Enthusiast

We have automations set up to send alerts when something is missing 5 days
prior to the campaign going live.

It could be that we have 5 separate flights going live for the same
campaign, we only want to send 1 automation but because they are all split
out it will send multiple automations, is there a way around this?

Example below, Campaign 8337980 has 7 flights going live on the same day so
it will send an automation 7 times when we only need it sent once.

Screenshot 2022-08-18 at 14.33.11

The reason they are split out is because we use CSV Upload and we use the Flight ID as the Unique field, the campaign ref can be the same for a Flight.

5 Replies 5

it’s quite easy.
before sending, add ‘Find records’ step to search for records with the same Campaign ref.
Make sending conditional - to run if Find Records list length = 0.

Thanks. Easy when you know how I guess.
Where would I add ‘Find Records’ to the automation set up?

It will be your first action - so you have your trigger and then first thing to do is to find records and then you send the email based on those records - you can list them or put them in a grid.

5 - Automation Enthusiast
5 - Automation Enthusiast

Ok thank you.

I can see where I add the conditional action but from there I am confused.
I’ll wait for the Enterprise team to get back to me.


Currently, it should look like this


add step:

add condition


Grab your action using that icon


and move to the conditional:


(I’ve set any Find condition., just for example)
Thus, action will run only for the first record of a list