Help

Re: Emoticons not showing up in airtable email automation

659 0
cancel
Showing results for 
Search instead for 
Did you mean: 
Giulio_Bambini
4 - Data Explorer
4 - Data Explorer

I have some formula column fields with the following syntax:

column_1: checkbox type

Screenshot 2021-09-12 at 16.54.01

column_2: formula type with IF statement

Screenshot 2021-09-12 at 16.54.43

Everything is working as expect and I see as table results the desired emoticon if is checked or unchecked.

Screenshot 2021-09-12 at 17.05.19

The problem occurs when I add those records as grid in the Airtable email automations.

I get empty grid values in the email where these formula column fields with the emoticons result don’t show anything.

Screenshot 2021-09-12 at 16.57.10

Can anyone help me out to understand why and how to fix this weird behaviour?

1 Reply 1

Welcome to the community, @Giulio_Bambini! :grinning_face_with_big_eyes: I recommend reaching out to Airtable support about this. Another user is also experiencing problems with data not showing up when using the “render as grid” option in an email action, and I’m beginning to wonder if there’s a hiccup on the back end when parsing some field types/contents.