Line breaks in Automation emails

[Brite_Admin]

I’m using the Send email action in automations but having a problem with the signature line.

I want it to be:

Katherine Kasmir
Executive Director
BRITE

But it shows as:

Katherine Kasmir

Executive Director/n

BRITE

Is there any way to get it to look like the top version?

[ScottWorld]

You can try using HTML code for your email and see if that helps.

If that doesn’t fix it, you can try sending via the Gmail action instead, or you can always use one of the many different email automations that Integromat offers.

[Brite_Admin]

Thanks Scott. I don’t know how to add HTML code to the email message block in automations. There is no <> button to switch to code unless I am just missing it??

[ScottWorld]

You’re not missing it. it’s just an undocumented & hidden feature. You can paste in your own HTML code, and Airtable will recognize “some of it”. Go figure. :man_shrugging:

Welcome to the crazy & often nonsensical world of Airtable. :crazy_face:

[Brite_Admin · Accepted solution]

Thanks Scott. I removed the returns and added a
tag between each thing that I wanted on a separate line and it worked perfectly.

[Max_Bernstein]

For those wondering, this is what it looks like (it took me some additional googling):

<p>Katherine Kasmir</br>Executive Director</br>BRITE</p>

to get it to look like this:

Katherine Kasmir
Executive Director
BRITE

[Jean_Thoensen]

I used an opening <p> tag at the beginning of my signature block, a closing </p> tag at the end of the block, and <br> after each line between, and it didn't work. I also tried <br /> and </br>.