Oct 19, 2023 05:47 AM
Hello,
I want to send a slack message each time "Tag 1" is updated. But if 5 rows are updated, it will send me 5 times the same message. How can I solve it?
Thank you,
Emilie 🙂
Oct 19, 2023 07:48 AM - edited Oct 19, 2023 07:50 AM
Hi @Emilie ,
Not sure what your slack message configuration looks like but can you try sending the found records as a grid token in the slack message? This is what works for me when sending an email (hopefully slack is no different). Could you post a screenshot of how the slack message is configured to send?
Otherwise you might need to change the trigger to something that does not send immediately when Tag 1 is updated.
Oct 20, 2023 12:23 AM - edited Oct 20, 2023 12:47 AM
Hi Ella, I have tried everything in the configuration and either I get 1 message separately per Data which correspond to my Tag 1 < 0 which is sometimes up to 10 messages or I get all the number in one message but I get the same message 5 times. I also tried with emails and it is the same thing. Here is the screenshot of my current configuration but as I said I tried everything from all possible options.
Oct 20, 2023 10:38 AM
What is the configuration for the trigger?
Oct 23, 2023 12:35 AM
Hi Ella, here is the configuration of the trigger
Oct 23, 2023 10:40 AM
Since your trigger fires every time that the record is updated you will get a notification for each record that is updated.
If you want a notification for a group of updated records instead of one notification for each updated record, I would suggest having the trigger fire at a specified time (at the interval over which you need notifications) or when a button is clicked (if you don't mind manual input to generate notifications). Without changing the current trigger, I would not know how to solve your original issue.
Oct 23, 2023 11:26 PM
thank you 🙂