Hello- I’m having the same issue. My process looks like this: A user completes a form. One of the fields in the form calls for an email address. I’d like to send an automated email back to that address immediately after the form is completed (that’s the automation). I’ve tried doing this based on a record being created and also when a record is updated (based on view and field). But I’m getting the same exact result as above. Please advise. Thank you!!
I’m having the same issue, have tried changing field type from email to text, deleting and re-creating the automation, etc. Nothing is working. It would be helpful if Airtable team could provide a solution. It’s really a beautiful automation (when it works) and well worth debugging so it is more reliable.
Scott already posted the solution to this issue.
After you test the trigger, you can expand the data for the test record to see the field values that will be used in the other automation steps.