Help

The Community will be temporarily unavailable starting on Friday February 28. We’ll be back as soon as we can! To learn more, check out our Announcements blog post.

Attachments added via API immediately deleted – any updates on this extensively documented issue?

Topic Labels: API
1769 4
cancel
Showing results for 
Search instead for 
Did you mean: 
Scott_Hoek
6 - Interface Innovator
6 - Interface Innovator

I have an automation that uploads attachments to OneDrive, then adds them to Airtable with their publically accessible URL.  This has worked for for well over 2 years, and a few months ago, randomly stopped with no changes on my end.  No errors get thrown anywhere, and we can actually see an attachment pop in for a second in Airtable and then clear out.  The revision log appears to show me adding the attachment, then deleting it. 

Screenshot 2024-02-19 at 5.16.38 PM.png

After weeks of forking around and thinking I was going crazy, I stumbled upon another form post and Lo!  'tis apparently a known issue.  By even posting this thread, I'm probably going to make one of the veterans of this forum lose their dayumn mind, but there isn't a solution on any of the many many many existing threads other than "use a different provider" which is clearly not, like, a viable solution. 

Sooooo..... does anybody have any updates on this?  I'd really like to not switch to a different platform as we already pay for OneDrive, and given as this has happened to folks using Google Drive as well I don't even know what to switch to 🙃

4 Replies 4
ScottWorld
18 - Pluto
18 - Pluto

What is the URL of the attachment?

— ScottWorld, Expert Airtable Consultant

Cloe
5 - Automation Enthusiast
5 - Automation Enthusiast

Same here, with google Docs and Make.
It works correctly in another base... 😅

This is a common problem that usually indicates that the file is not publicly accessible at the URL that you are providing Airtable.

— ScottWorld, Expert Airtable Consultant

Greg_Lang
5 - Automation Enthusiast
5 - Automation Enthusiast

If your still working on it I was able to make this work with a very small script function with AWS blobs.  As Scott says above it needs to be publicly accessible.  With AWS you can create a presigned link that expires quickly which is what I am doing and once you post the link it uploads.  Very easy and although I am using a lambda function in aws it costs only less than next to nothing a month for many thousands of transactions.  If its more than a dollar I'd be surprised