Help

Overview Header & Logo Images being removed (BUG)

Topic Labels: Interface Designer
Solved
Jump to Solution
521 4
cancel
Showing results for 
Search instead for 
Did you mean: 
MichaelSargent
6 - Interface Innovator
6 - Interface Innovator

I have been getting this very annoying bug where when I start editing on any interface page, the logo and header images on all of the overview pages across all of the interfaces in that base are automatically removed. Nearly every time I publish after making changes to one interface page, I have to reupload headers and logos to all overview pages. I hope developers can fix this soon!

1 Solution

Accepted Solutions
MichaelSargent
6 - Interface Innovator
6 - Interface Innovator

I realized that although in the editor it will show blank logo and header sections and that often there will be no header and logo on the overview page, if you refresh the page (on the published side-not editor side), it will reappear. I have no idea why it's there sometimes and why it isn't but the images are not being detached. It's definitely a bug.

See Solution in Thread

4 Replies 4

You might want to open a support ticket directly about this!

Kirtly
4 - Data Explorer
4 - Data Explorer

I am having the same problem. Were you able to find a solution?

MichaelSargent
6 - Interface Innovator
6 - Interface Innovator

I realized that although in the editor it will show blank logo and header sections and that often there will be no header and logo on the overview page, if you refresh the page (on the published side-not editor side), it will reappear. I have no idea why it's there sometimes and why it isn't but the images are not being detached. It's definitely a bug.

Oh that's great, thank you!