Oct 31, 2024 10:01 AM
Hey guys,
I have someone on my team getting a weird issue when trying to open a record detail in an interface. It's a timeline view interface where users can click into the record to view fields including a linked field to the project that when click opens a record detail of the whole project.
The issue we are having is that when a person tries to open the project record detail they get the error "This record was hidden. The record might have been edited or your access might have changed."
They have full editor permission on the interface page and I can't find any other filters on the record detail page that might be causing this issue. I am also unable to replicate this bug on my end even when viewing as the user.
Has anyone run into this bug before? Does anyone know why my user is unable to open the project record detail? And anyone know of a fix?
Thanks!
Oct 31, 2024 07:06 PM
Long shot, but could I double check that you've published the latest version of the Interface? Given that everything's working fine that's the only thing I can think of. If you DM me an invite link I could try to take a look at it too!
Jan 08, 2025 08:46 AM
We recently started to experience this issue as well and have made sure our most recent version of the interface is published? Has anyone reached out to Airtable about the issue or worked out the cause? I seem to remember it happening to us before and having something to do with field visibility or fields used in filters on the interface page... but a lot has changed since then and I can't remember the specifics.
Jan 09, 2025 01:10 PM - edited Jan 09, 2025 01:10 PM
@cvoith, we found the solution! If there is a filter on the interface page you are using to click into the detail view, and the field that filters is referencing is not visible in that detail view, this issue can occur.