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Re: Tracking engagement on content on an interface

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Natalie-C
4 - Data Explorer
4 - Data Explorer

Is there a way to tracking engagement within an interface at the record level?

I'm building a technology repository of tiles for a team, and we want to be able to see which tools are being clicked on, or which use case is searched the most. The Insights (https://support.airtable.com/docs/using-insights) didn't give the granularity we're looking for on the interface. (We need the distinction between the interface versus the data in the base because Admins will be regularly updating records whereas users will be only leveraging the interface for information.)

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Mike_AutomaticN
7 - App Architect
7 - App Architect

Hey! This is currently not possible natively with Airtable, but you could track amount of clicks on a given tool within the interface by having a webhook as url for such tool. When clicked, such webhook should run an automation to update the count for clicks on the specific record of the tool.

*psst. The webhook should include the tool/record's Record ID as Url Parameter, to easily search for the record using Make or any other automation tool.