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Jan 03, 2024 10:38 PM
Hi ,
I'm based out of india and using Visa Card to upgrade from Free to Team License. I tried few times but I'm getting below error everytime "We were unable to upgrade you at this time. Please refresh the page and try again.".
I tried to refresh and re-do this transaction with other visa card, but that is also not working.
Any help on how to get out of this problem would be great?
Jan 04, 2024 01:47 PM
Hey @amitkaul, just following up here for visibility but per our DM conversation, our team will be reaching out. Thanks!
Feb 04, 2024 09:43 PM
Hi,
I am facing the same issue "We were unable to upgrade you at this time. Please refresh the page and try again."
Mar 05, 2024 10:18 PM
Mar 06, 2024 09:21 AM
Mar 06, 2024 08:01 PM
Tried 3 different cards, still nothing happens..
Mar 26, 2024 03:43 AM
I am running into the exact problem when upgrading from Free to Team. The Airtable Support team hasn't responded either. What's going on @dashler78 team?
Mar 26, 2024 01:06 PM
Hey @kartvee, confirming that our Support team will follow up with you about this.
Thanks!