- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎Jan 03, 2024 10:38 PM
Hi ,
I'm based out of india and using Visa Card to upgrade from Free to Team License. I tried few times but I'm getting below error everytime "We were unable to upgrade you at this time. Please refresh the page and try again.".
I tried to refresh and re-do this transaction with other visa card, but that is also not working.
Any help on how to get out of this problem would be great?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎Jan 04, 2024 01:47 PM
Hey @amitkaul, just following up here for visibility but per our DM conversation, our team will be reaching out. Thanks!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎Feb 04, 2024 09:43 PM
Hi,
I am facing the same issue "We were unable to upgrade you at this time. Please refresh the page and try again."
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎Mar 05, 2024 10:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎Mar 06, 2024 09:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎Mar 06, 2024 08:01 PM
Tried 3 different cards, still nothing happens..
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎Mar 26, 2024 03:43 AM
I am running into the exact problem when upgrading from Free to Team. The Airtable Support team hasn't responded either. What's going on @dashler78 team?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎Mar 26, 2024 01:06 PM
Hey @kartvee, confirming that our Support team will follow up with you about this.
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎Oct 18, 2024 05:07 AM
I'm facing the same Issue. I was able to upgrade to team plan few months back, but every time auto renewal failed and I got downgraded to free plan. Sometimes If I click on the view Invoice option, I was able to pay through stripe.
I have reached out to support and they have responded that there is some issue with processing cards from India. But for now, I too can't upgrade from free plan.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎Oct 18, 2024 05:11 AM
