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Outbound Emails support different senders

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4 - Data Explorer
4 - Data Explorer
Status: New Ideas
What is the proposed idea/solution?

Currently when you send an email from Airtable, it automatically defaults it "Airtable Automations" as the sender. It would be great for this to be customizable.

How does is solve the user problems?

Clients likely will not recognize an email from my business if it is under Airtable's name

How was this validated?

I noticed during testing all the emails I was getting were from "Airtable Automations". Connected with chat support and it simply said "changing it is not available at this time"

Who is the target audience?


18 - Pluto
18 - Pluto

This is already changeable in Airtable.

Just click on “more options” and type in your desired “From Name”. It was still put “(via Airtable)” after your From Name, but your From Name comes first.

If that doesn’t work for your needs, you can send via Gmail or Outlook.

And of course, Make supports all other senders, and gives even more options for Gmail and Outlook.

4 - Data Explorer
4 - Data Explorer

Thank you so much! I don't know how I missed that. I thought it just wasn't an option because of the support answer I received back. I appreciate the help!