Cassie Hayes is the Founder and CEO of the Premier Ops Spot Agency, the premier operations agency for 6- and 7-figure business owners overwhelmed with growth and leads. Growing, intentional business owners need someone to partner with them in the day-to-day management and strategy of their business operations. As her clients' Operations Director, she delves deep into their businesses, not just in operational execution, but in making strategic shifts that will benefit their team and their bottom line. With her background in small business and ministry work, she brings a unique desire to partner with business owners to protect their bottom line and ensure her clients are freed up to truly pursue their passions. She and her team are constantly in improvement mode, helping identify gaps in processes that are slowing down growth or causing missed opportunities. By managing people, processes, and projects in the areas of HR, Finance, Teams, Marketing & Communications, Data, and Strategy, she frees business owners up to focus on revenue growth and new initiatives.