Michael_Andrew - profile

Michael_Andrew · Aug 30, 2024

When offering a filter in an interface based on an 'email' field including the 'Current User' this is case sensitive. If a user capitalizes a letter in their email address when signing up this possibly won't match exactly and the filter doesn't work...

Michael_Andrew · Aug 06, 2024

CSV downloads are available for the ‘List’ type of interface but not on lists within the dashboard type. It would be great to allow csv downloads from a list contained on dashboards.

Michael_Andrew · Jul 25, 2024

It appears that interface dashboard charts now allow you to put additional y-axis data (side by side bar charts), however, if you add a second data, the ability to 'show record count on charts' goes away as an option. I would like to keep this optio...

Michael_Andrew · Jul 18, 2024

Please allow for field validation (esp. numbers). If not in the base, then at least in the interface. For example, we may wish to limit numbers in a field from 0 to 10.

Michael_Andrew · Jul 08, 2024

On most visualization/charting software, displaying a value offers many more options, including to include the counts of any 'groupings' . I have attached an example of what I mean. Charts need more display options in general (e.g. on pie chart, sh...

Michael_Andrew · Apr 30, 2024

I would add that the feature to download csv file should also be available on any list view regardless of interface type. It's frustrating to be able to do it in one style, but not in the other.

Michael_Andrew · Sep 13, 2021

I asked and was told directly I needed to have an enterprise account for them to raise the limit. @Bill.French are all those clients enterprise level?

Michael_Andrew · Aug 31, 2021

Same here. Zapier reported to me as well that they are working on it. Seems it may take a bit to fix.

Michael_Andrew · Aug 07, 2021

I would be interested to learn how to code this logic in scripts. I’m a very novice JS coder and looking for the correct way to code something like this.

Michael_Andrew · Aug 02, 2021

Zendesk is certainly the marketshare leader, but Freshdesk is consistently rated higher and I personally like it much better. The process of setting up syncing would be much the same and presumably would be a small lift for your team. The Best Help D...

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User Activity

Interface Filters by 'Current User' email should not be case sensitive

CSV download any list

Record Counts on Dashboard Graphs with Multiple Y-axis

Allow for Field Validation

'Show Record on Chart' on Interface should also display counts of sub-grouping

Re: Interface - Make features more consistent across all interface 'types'

Re: Maximum Number Of Automations

Re: Changes in field identification with zapier

Re: Increasing number of automations per base

Re: New beta: Zendesk Sync