Automation and e-signature

[Gisele_Macieira]

Hello!
I’m testing the automations avaible in airtable and I’ve noticed that the email action doesn’t read html format. I wish to know if it’s possible the implementation of this service. Another question about the automation is about any partnership with a e-signature platform.

[Bill_French]

Hi Gisel, and welcome to the community!

Gisele_Macieira:

I’ve noticed that the email action doesn’t read html format.

Do you mean “write” email’s formatted with HTML, or ingest and parse emails with HTML formatting in them?

Gisele_Macieira:

Another question about the automation is about any partnership with a e-signature platform.

I believe Integromat can do this. Perhaps @ScottWorld knows.

[ScottWorld]

Welcome to the community, @Gisele_Macieira!

Yes, @Bill.French is absolutely correct, as he is about 99% of the time! :winking_face:

Integromat is an absolutely brilliant tool with 100% full Airtable support. It is my personal favorite no-code automation platform, and it effortlessly does both of the things that you are requesting:

(1) send/receive/process/parse HTML emails
and
(2) integrate with e-signature platforms.

I am a professional Airtable consultant and a Registered Integromat Partner, and the Integromat link contains my personal referral code above.

If you have a budget for your project and you’d like to hire an absolute expert to help you with these automations, that’s exactly what I do for businesses. :slightly_smiling_face:

Feel free to contact me through my website at scottworld.com.

Best,
Scott

[Gisele_Macieira]

Hello Bill, what I mean is that I can’t write email’s formatted with HTML, If I use a HTML code as the input of the email message the output is just the code, as if the language is not supported.

[Justin_Barrett]

Correct. The email body field in the “Send email” automation action only supports plain text, plus a narrow subset of Markdown syntax for rich-text formatting. If you’d like to request HTML support, I suggest writing to Airtable support directly.

[Bill_French]

Justin_Barrett:

The email body field in the “Send email” automation action only supports plain text

But it doesn’t prevent you from injecting HTML into the email body via a previous script action or as a direct field. Prove the concept like this:

1. Create a long text field named htmlMessage without markdown enabled.
2. Create a sample HTML message in that field.
3. Create an email action that embeds the HTML field as the message body.

[Justin_Barrett]

Just ran a test. The HTML renders as text.

[Bill_French]

Justin_Barrett:

The HTML renders as text.

Very odd - I verified this a few months ago. Perhaps it was modified by the folks at Airtable.

I know it works with embedded markdown from previous scripts and this is how I overcame the extra line breaks.

I’ll retest and circle back.