Tagging people in Slack is only showing their ID number, not their handle

[Christy_Pessagn]

I’m having an issue when I try and tag an individual with their Slack ID in an automation I’m making. When I test the Slack message, it’s sending back the Slack ID number rather than their Slack name. I’ve attached a few screenshots of what is happening in both the testing area and in Slack itself. It’s obviously getting the information, but I’m not sure what I’m doing wrong that I can’t get it to list the person’s slack handle. Thanks for any help!

[ScottWorld]

Welcome to the community, @Christy_Pessagno!

In your Slack ID formula, you will need to get rid of the space after the @ symbol.

There is a typo in the Airtable Support Documentation about this.

I’m tagging @Adam_Minich to alert him to the typo. Adam, the typo occurs about halfway down on the page where it says <@ U012345678>

[Christy_Pessagn]

Thanks @ScottWorld! I removed the space and it’s still showing up as the Slack ID in the tests. Here’s my preview:

[ScottWorld · Accepted solution]

Did you actually send it to Slack? Or are you just testing it in Airtable? You have to send it to Slack to see it turn into a username. Airtable doesn’t have access to any of your Slack usernames.

[Christy_Pessagn]

Ah ha. It worked when I sent it directly to Slack. Thanks a bunch!!

[ScottWorld]

Glad I could help! :slightly_smiling_face: If you don’t mind, could you please mark my comment above as the solution to your question? This will help other people who have a similar question in the future, because it will rise to the top of the search results.

[Adam_Minich]

Thanks for the tag, Scott! Got that part of the article updated.

[ScottWorld]

Thanks so much, @Adam_Minich! :grinning_face_with_big_eyes: :raised_hands: