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‎Nov 16, 2022 04:46 PM
I’m having an issue when I try and tag an individual with their Slack ID in an automation I’m making. When I test the Slack message, it’s sending back the Slack ID number rather than their Slack name. I’ve attached a few screenshots of what is happening in both the testing area and in Slack itself. It’s obviously getting the information, but I’m not sure what I’m doing wrong that I can’t get it to list the person’s slack handle. Thanks for any help!
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‎Nov 16, 2022 06:44 PM
Did you actually send it to Slack? Or are you just testing it in Airtable? You have to send it to Slack to see it turn into a username. Airtable doesn’t have access to any of your Slack usernames.
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‎Nov 16, 2022 06:08 PM
Welcome to the community, @Christy_Pessagno!
In your Slack ID formula, you will need to get rid of the space after the @ symbol.
There is a typo in the Airtable Support Documentation about this.
I’m tagging @Adam_Minich to alert him to the typo. Adam, the typo occurs about halfway down on the page where it says <@ U012345678>
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‎Nov 16, 2022 06:29 PM
Thanks @ScottWorld! I removed the space and it’s still showing up as the Slack ID in the tests. Here’s my preview:
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‎Nov 16, 2022 06:44 PM
Did you actually send it to Slack? Or are you just testing it in Airtable? You have to send it to Slack to see it turn into a username. Airtable doesn’t have access to any of your Slack usernames.
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‎Nov 16, 2022 07:35 PM
Ah ha. It worked when I sent it directly to Slack. Thanks a bunch!!
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‎Nov 16, 2022 07:42 PM
Glad I could help! :slightly_smiling_face: If you don’t mind, could you please mark my comment above as the solution to your question? This will help other people who have a similar question in the future, because it will rise to the top of the search results.
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‎Nov 17, 2022 07:10 AM
Thanks for the tag, Scott! Got that part of the article updated.
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‎Nov 17, 2022 08:35 AM
Thanks so much, @Adam_Minich! :grinning_face_with_big_eyes: :raised_hands:
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