This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
It would be nice if Airtable added a “click to call” formatting for phone numbers. That way if you use Skype/Teams or another service you can simply click the phone number you want to call. The mobile app allows it, so not sure why we can’t have on web app.
Thanks for the update. I tried tel:// and it wants to work (it asks if i want to call using MS Teams), I select yes, then it gives me this error. I don’t think it likes the tel://, because if i just have tel: with the phone number it works in browser, however airtable doesn’t recognize tel: as a link :frowning:
This error dialog is kind’a proof that it did recognize it as a link and attempted to make the call. However, something else prohibited the call from being made.
Airtable DOES covert phone numbers with “tel://” into hyperlink, however when clicked it gives me that error in teams.
If Airtable would just recognize phone numbers with “tel:” as a hyperlink it will work fine. It just doesn’t seem to like the “//” which is needed for Airtable to recognize it as a hyperlink.
I just performed two tests on my Mac/Chrome browser and the first link (without //) failed to do anything except open an empty browser window, whereas, the second test (with //) worked fine - it made the call.
Bear in mind, tel:// is a protocol not unlike http:// and in good form, most browsers interpret these protocol requests both with and without the //. But again, the interpretation of the protocol is on the receiving apps end of the court.
In my view, both formats should be supported by telephone apps just as mailto: and mailto:// work and http: and http:// work for most browsers.
Gotcha. Are you using Microsoft teams or another IP phone system? I am thinking it is just a MS Teams thing not liking the //. If so, hopefully Teams will add the protocol in the future. I am using Chrome Browser on Windows PC.
Thanks for your help and explanations.
I found this information on the Airtable website and I just wanted to know is this available only on the mobile app or can this also be accessed via the web app. This would make the difference in truly making Airtable into a CRM for my company. If this can be done on the web app, could you please help me figure out how I need to format my records? Please advise and thank you!
Welcome to the community, @Bridget_Griggs! :grinning_face_with_big_eyes: The icons for quick calling/texting are only available in the mobile app. In the browser and desktop versions, only the phone number is shown.
Thank you Justin! :smiling_face_with_three_hearts: Do you know if there are currently any ways to make the phone number clickable inside of Airtable or do we just need to copy and paste the phone number into our calling system? Thank you in advance!
