Mar 17, 2024 09:43 PM
This month I was charged 304.5 USD, currently I have the "team" plan of 24 USD. In the details of this month's invoice there are multiple charges with the concept "Remaining time". I don't understand what is the reason for this excessive charge. I request your help as soon as possible in order to clarify this charge. Thank you
Mar 18, 2024 02:18 AM
I'd recommend opening a support ticket in addition to this post!
Jul 22, 2024 01:00 PM
Did you get any help from support? I have the same question and haven't gotten a reply yet from support
Jul 23, 2024 07:56 AM
Yes, when you subscribe to any paid plan and add an editor, a charge is applied for each editor user. The "Remaining time" setting indicates the duration for which the new editor user is available.