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Question

Disable Omni in Portals

  • October 31, 2025
  • 5 replies
  • 190 views
nroshak
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We just added Portals to Airtable and to my dismay, Omni pops up in the portal interface as an overlay. Not cool, especially considering Portals is designed for external users. I had to disable Omni completely to get rid of it in the portal interface. Is there a way to leave Omni enabled for my internal users, but disable it in Portals?

    5 replies

    Alexey_Gusev
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    • Alexey_Gusev
    • Brainy
    • October 31, 2025

    Hi,
    AI settings can be set per Workspace. So maybe you can move Portals-related bases in the “AI-free” workspace and disable AI for it?

     

     

    Mike_AutomaticN
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    Hey ​@nroshak,

    Exactly as mentioned by ​@Alexey_Gusev, you’ll want to toggle off Omni. For further reference you can find official documentation on how to do that here.

     

    Completely different matter, but would love to have you join our Airtable Hackathon! Make sure to sign up!!

    Mike, Consultant @ Automatic Nation 
    YouTube Channel

    J
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    • Jasonb1
    • Participating Frequently
    • October 31, 2025

    not OP, but this I need this as well. we can’t duplicate our entire workspace just for interfaces/omni, that’s unsustainable, there should be a way to toggle it off for external users.

      nroshak
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      • nroshak
      • Author
      • Inspiring
      • November 3, 2025

      ​@Alexey_Gusev Thank you for the suggestion, but I want to use AI Field Agents in this workspace.

      ​@Mike_AutomaticN Yes, as I mentioned, I toggled Omni off. The only option is to turn it off for the whole org in the Admin interface. But I’d like to be able to keep Omni for non-portal users, and in other workspaces. 

      ScottWorld
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      • ScottWorld
      • Genius
      • November 3, 2025

      ​@nroshak 

      It seems like you have stumbled upon what must be an oversight by Airtable.

      I would definitely email support@airtable.com about this issue, and also submit it as a feature request on the Product Feedback form  

      In the meantime, it seems like the only real workaround here would be to rebuild your portal in a 3rd-party portal app.

      That might even be a blessing in disguise, because the 3rd-party portals are significantly cheaper than Airtable’s portals.

      Of course, the downside is that you’d have to learn a whole new portal platform.

      The most popular 3rd-party portals that are currently available for Airtable are:
      Noloco, JetAdmin, Softr, Pory, Glide, and MiniExtensions.

      I gave an entire one-hour webinar on Noloco called Building a Client Portal on Noloco powered by Airtable.

      You can also use Fillout as a “mini-portal”, if you just want customers to edit their own profiles or edit individual records.

      Hope this helps!

      If you have a budget and you’d like to hire the best Airtable consultant to help you with this or anything else that is Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld

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