I have a Generate with AI automation for extracting information from a document. However I get the following response. The prompt in the automation refers to the field with the document and the record has the field so I shouldn't be getting this error.
I can't access external documents or links. Please provide the text or details from the document, and I'll do my best to help you extract the information.
Generate with AI Automation is unable to extract data from a document.
Do you have a screen shot of the prompt?
@Ruchika_Abbi1 what file type are you using? It says transcript so are you using the SRT file or a pdf/doc?
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