It’s encouraging to see Airtable’s commitment to data security by becoming HIPAA compliant on the Enterprise Scale subscription tier. However, as a small healthcare provider, I find the limitation of critical security features to the higher-tier plans concerning. Features such as encryption, RBAC, audit logs, DLP, and advanced authentication controls are fundamental for any business handling sensitive data, not just large corporations.
Currently, the necessity to support at least 20 users on the Enterprise plan makes it inaccessible for smaller practices like mine. While the Business plan is a step in the right direction, it unfortunately doesn't meet the full range of our security needs. I have engaged with your sales team but found that there's no flexibility for smaller businesses.
I urge Airtable to consider making these essential security features standard across all paid tiers, or at least available as an add-on. This would greatly simplify our operations and allow small businesses to fully leverage Airtable's potential without compromising on security.
This is great news. And even better news if this HIPAA compliant be made available at lower tiers and not just at Enterprise tier. I serve several small clients in both health insurance sector and physician clinics. They do not run large establishments (between 5-15 employees), but this is absolutely useful for them.
I second Alec's comment to "consider making these essential security features standard across all paid tiers... (as it would) greatly simplify our operations and allow small businesses to fully leverage Airtable's potential without compromising on security."
Benjamin from Singapore
Paying 20 sit x 70 usd = 1,400 usd per month is too expensive for small businesses. In the year it would be 16,800 usd / year. Too much.
Consider having a Teams plan with a higher rate that includes HIPAA. Something reasonable for small businesses that require HIPAA.
It is impossible to afford, only large companies would be able to afford it,