Skip to main content

Updates to Our Pricing Plans


Show first post

122 replies

Greg_F
Forum|alt.badge.img+16
  • Inspiring
  • 141 replies
  • September 15, 2023

@Jonathan11

>versus supporting lots of little ten-thousand-dollar customers from a sales touch standpoint.

I do not think I ever had customer that was to fork out more than $2000 per year on Airtable. For my bigger customers which could have benefited from Airtable the common reason against was limited numer of rows. 

A cheeky calculatuon: if Airtable expects to make a $million+ from an enterprise product that offers 500k rows, that means that the target client of Airtable is a business using it for data points that are worth at least $2 per row?

Yes, there could be multiple bases with 500k rows, so maybe the dream target is an enterprise that has multiple small teams operating on their own silo bases (akin to an a cooperative of SMBs)?

 

 

 


Forum|alt.badge.img+4
  • Participating Frequently
  • 8 replies
  • September 16, 2023

I feel like the legacy Pro users are getting the short end of the stick. 
I'd like to see a free additional user (Editor/Creator) and at least double the API limits. 

Thanks for listening. 


Forum|alt.badge.img+10
  • Known Participant
  • 13 replies
  • September 18, 2023

Meanwhile @ Airtable office...

**cricket sound**

Is @nityadb also laid off, our may we expect some form of life from anyone at Airtable any time soon? 


Forum|alt.badge.img+19
  • Inspiring
  • 3264 replies
  • September 18, 2023

> ... may we expect some form of life from anyone at Airtable any time soon?

We're at ~110 posts in this thread (which began long before the recent layoffs) and not a single response (that I can recall). The data suggests you cannot post here expecting any engagement.


Forum|alt.badge.img+3
  • New Participant
  • 4 replies
  • September 19, 2023

Can someone (anyone) explain to me why I need a domain to upgrade from the Pro Plan to the Business Plan? I don't have one and really don't need one, and I don't understand why Airtable requires it. (They confirmed it is required but wouldn't/couldn't provide a reason.)

Thanks


Forum|alt.badge.img+6
  • Participating Frequently
  • 11 replies
  • September 19, 2023

I think it's because they will expect all of the users of the workspace to be from your business and hence share that email domain.  This is going to be an issue for lots of individuals - like me - who are being forced to upgrade to the business plan, even though they have only 1 users, because of the crazy decision to downgrade storage limits to 10GB on the team plan, which was already annoying me because I was a team of 1 person.


Forum|alt.badge.img+3
  • New Participant
  • 4 replies
  • September 19, 2023

That's the same situation I'm in. The decrease in attachment space killed me. So, I need a domain to have another email address. Insanity. Thanks for your response.


Forum|alt.badge.img+6
  • Participating Frequently
  • 11 replies
  • September 19, 2023

I compressed my images, it cost me £20 but it solved the problem for a few years at least.  I'm sticking with teams.  Before I did that though I did discover Zoho mail, which allows you to have a free business email account 


Forum|alt.badge.img+3
  • New Participant
  • 4 replies
  • September 19, 2023

Can I ask how you did that? Thanks!


Forum|alt.badge.img+10
  • Participating Frequently
  • 31 replies
  • September 19, 2023

Might be a good idea to duplicate your base as an archive prior to compressing.  Just in case you need your full-res images later ðŸ˜‰.  

Great move by Airtable - make life harder for customers while increasing their own costs.  No wonder they had to lay off a quarter of their employees.  


Forum|alt.badge.img+6
  • Participating Frequently
  • 11 replies
  • September 19, 2023

Forum|alt.badge.img+6
  • Participating Frequently
  • 11 replies
  • September 19, 2023

@J_Jones I did duplicate my base first, just in case


Forum|alt.badge.img+3
  • New Participant
  • 4 replies
  • September 19, 2023

Thank you so much! 


Forum|alt.badge.img+1
  • New Participant
  • 1 reply
  • October 3, 2023

So -- when does my plus plan actually change to team plan 

They said it would happen last week, but yet we here just hanging.... 



Forum|alt.badge.img+3
  • New Participant
  • 2 replies
  • October 17, 2023

How can you tell how much storage is being used in a base by attachments?


Forum|alt.badge.img+6
  • Participating Frequently
  • 11 replies
  • October 17, 2023

@Harlen_Bayha you go to your account page https://airtable.com/account and on the left hand side you will see a list of your workspaces, click on the one you want to check and you can then see a list of your bases and how much attachment storage they are using


Forum|alt.badge.img+6
  • Participating Frequently
  • 9 replies
  • October 28, 2023

Has anyone had a call from a salesperson yet?  I got a call to up-sell me to the new plan, which I have no use for except the API calls.  There's also something off since during a 30 day period they said I had 600,000 API calls, but my only interface to the Airtable API is Zapier and in total I only had 45,000 zaps fire across all my apps.  Without being able to see the calls or my usage, I have no way to curtail or make more efficient some of my calls.  Thanks for any help


Greg_F
Forum|alt.badge.img+16
  • Inspiring
  • 141 replies
  • October 28, 2023

@Patrick_Esmonde Nice! So it seems there is still no visibility on API usage in the UI, but you can get a sales person to tell you the usage  🤣


Forum|alt.badge.img+19
  • Inspiring
  • 3264 replies
  • October 28, 2023

There's also something off since during a 30 day period they said I had 600,000 API calls, but my only interface to the Airtable API is Zapier and in total I only had 45,000 zaps fire across all my apps.

@Patrick_Esmonde points out an interesting metric, but this data is likely incomplete. Here's why...

Zapier, and almost every other glue-type no-code adhesive, is designed to poll your no-code platform using API calls looking for anything that changes. Typically, the polling interval is about two minutes to keep the latency average to about one minute. This architecture results in approximately 720 API requests EVERY DAY for a single Zap recipe to know when some dependent data field has changed in Airtable. When a change is detected, the Zap fires.

I suspect you are seeing 45,000 Zap executions, but you are not seeing the API calls necessary to determine if the Zap should fire.

In most cases, the API calls from platforms like this are 95% wasted.

I have warned this community about polling for almost half a decade. Few have listened. A polling architecture will not scale. It will work fine for (n) number of zaps and scenarios. As your app scales and you get really biased about doing all sorts of stuff in Zapier, you will cross a line, and it will be ugly.

Get my free substack if you want to understand the hidden side of no-code. It features educational content like this:

 

 


Forum|alt.badge.img+6
  • Participating Frequently
  • 9 replies
  • October 29, 2023

Thanks @Bill_French --I didn't even think of that and it makes sense.  I have a bunch of airtable triggers like this so the polling definitely makes sense.  Thanks for the explanation


Forum|alt.badge.img+17

Has anyone else noticed that the Team plan still offers 20GB of storage, along with the existing limits of 25K automation runs and 100K API calls? Instead of the 10GB previously announced.


Forum|alt.badge.img+10
  • Participating Frequently
  • 31 replies
  • November 1, 2023

We didn't notice it - that's great!  In my humble opinion Airtable should still look at a lower cost plan for interface users vs builders to compete with Softr, Stacker, etc, in the long run, but this is a big step in the right direction.  

Seems like the pricing move wasn't underhanded, just not well thought out.  Glad they fixed it.  

Maybe they do read these forums...


Reply