A coworker accidentally hit the unsubscribe button on an automated email. How can we get her re-subscribed? We looked at the notification settings on her account, and they are both checked. She still receives no alerts from the automations I set up. Please help!
Accidentally hit "Unsubscribe" on an airtable automation email. How do I resubscribe?
+7
+20Someone else had a similar issue recently. The best you can do is have the coworker reach out to support@airtable.com about it.
That aside, switching to the "Gmail: Send Email" action rather than the generic Send Email action (which sends from Airtable) is usually a better method for most use-cases (if you have a Gmail account that makes sense to use as the sender). It will improve deliverability, and help to avoid the "Unsubscribe" dead end that many have accidentally walked into.
+7Someone else had a similar issue recently. The best you can do is have the coworker reach out to support@airtable.com about it.
That aside, switching to the "Gmail: Send Email" action rather than the generic Send Email action (which sends from Airtable) is usually a better method for most use-cases (if you have a Gmail account that makes sense to use as the sender). It will improve deliverability, and help to avoid the "Unsubscribe" dead end that many have accidentally walked into.
That's a good tip. I'll try and change my automations over to the gmail option moving forward. Hadn't thought about that!
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