A coworker accidentally hit the unsubscribe button on an automated email. How can we get her re-subscribed? We looked at the notification settings on her account, and they are both checked. She still receives no alerts from the automations I set up. Please help!
Page 1 / 1
Someone else had a similar issue recently. The best you can do is have the coworker reach out to support@airtable.com about it.
That aside, switching to the "Gmail: Send Email" action rather than the generic Send Email action (which sends from Airtable) is usually a better method for most use-cases (if you have a Gmail account that makes sense to use as the sender). It will improve deliverability, and help to avoid the "Unsubscribe" dead end that many have accidentally walked into.
Someone else had a similar issue recently. The best you can do is have the coworker reach out to support@airtable.com about it.
That aside, switching to the "Gmail: Send Email" action rather than the generic Send Email action (which sends from Airtable) is usually a better method for most use-cases (if you have a Gmail account that makes sense to use as the sender). It will improve deliverability, and help to avoid the "Unsubscribe" dead end that many have accidentally walked into.
That's a good tip. I'll try and change my automations over to the gmail option moving forward. Hadn't thought about that!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.